Privacy policy
Privacy Policy
At Voyager Vinyl, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we handle your data when you shop with us.
1. Information We Collect
To fulfill your order, you must provide us with certain information, such as:
- Your name and email address.
- Your shipping and billing address.
- The details of the product you are ordering (and any custom text for decals or prints).
- Payment information (processed securely through our payment processor; we do not see or store your full credit card details).
2. Why We Need Your Information
We use your information for the following reasons:
- Order Fulfillment: To create your items and ship them to your address.
- Customer Support: To contact you if we have questions about your customization or if there is a shipping issue.
- Legal Compliance: To comply with tax laws or legal obligations.
3. Information Sharing
We do not sell your personal information. We only share your data with trusted third parties to complete your order, specifically:
- Shipping Carriers: Sharing your name and address with USPS to deliver your package.
- Payment Processors: Sharing transaction data with our payment gateway (e.g., Stripe, PayPal, Shopify Payments) to process your payment.
4. Data Retention
We keep your personal information only as long as necessary to provide you with your services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations (like tax laws).
5. Your Rights
Depending on your location, you may have the right to access, change, or delete the personal information we hold about you. If you would like to make a request, please contact us using the information below.
6. Contact Us
For any questions regarding your privacy or data, please contact us at:
[email protected]